At Rosedale Massage, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information. Please read it carefully.
What Information We Collect
- Personal Information: When you book a treatment or contact us, we collect personal details such as your name, email address, phone number, and any relevant medical information related to your treatment.
- Payment Information: We collect the necessary details to process transactions for secure payments. We do not store credit card details.
How We Use Your Information
- Booking and Communication: Your personal information is used to manage appointments, send booking confirmations, and keep in touch about your treatments.
- Medical Safety: We use relevant medical details to ensure safe and effective treatments tailored to your needs.
- Internal Improvements: We may use anonymised data to improve our services and customer experience.
How We Protect Your Information
- Your personal information is stored on a secure, dedicated server in Frankfurt, Germany.
- We use encryption and secure protocols to protect your data from unauthorised access or disclosure.
- We do not share, sell, or distribute your personal information to third parties.
Data Retention
- We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
- You can request the deletion of your data at any time by contacting us.
Your Rights
- You have the right to access, correct, or delete any personal information we hold about you.
- If you wish to update or remove your details, please get in touch with us, and we will respond promptly.
Cookies
We do not use cookies or trackers on our website. We respect your privacy.
Changes to This Policy
Rosedale Massage Limited reserves the right to update this Privacy Policy as needed. Please check this page regularly for any updates.
If you have any questions or concerns about your privacy, please get in touch with us; we will be happy to assist you.